How To Order [Back to FAQs]
 



  1. What payment methods do you accept?  We accept most major credit and debit cards securely online – our online payments are handled by HSBC secure payments.

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  2. How do I place an Order  Orders are taken via the website. Select the items you want to buy and click ‘add to trolley’, your items will be added to your shopping basket.To see all your purchases together or when you have all the items you want, click ‘my basket’.  You can remove items by clicking ‘remove item’, next to the item and then click update cart. Once everything in your basket is correct, click ‘checkout’.  You will be advised of the shipping costs.  Next select payment.When you have placed your order you will receive an email to confirm your order with us.  Your confirmation order will detail the products you have ordered, however this is automatic confirmation and does not guarantee we shall be able to meet your order.  If there are any problems we will advise you as soon as possible by email. The most straightforward way to place an order and contact us is online, however we can take orders over the telephone too – Tel: 0844 8793653

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